SanJose Systems LLC is passionate about customer service. We act as your technology partner to provide extensive support throughout all phases of your implementation and operations. To help you get the best possible value from your solutions—and avoid unnecessary costs—we provide a range of service and support offerings.
SanJose Learning and Development offers a variety of training options that meets your specific needs. We want you to use our products efficiently and effectively, so we deliver hundreds of courses each year on a variety of topics and user levels. Our training is available in an assortment of formats and locations, including: Learning Center Courses, Online Courses, Self-Study Courses, Private Cohorts, Impact Seminars, and eLearning on Demand.
The SJS Help Desk is available through various channels, including a toll-free number and our support portal, which is available 24x7. With a superior response time, our highly trained support specialists are available to help ensure your end-users are on track and leveraging the full capabilities of your SanJose MIS software.
User Community Collaboration
SJS’s client community is one of the most active and engaged in the industry, demonstrating consistently high levels of client involvement and satisfaction year after year. We proactively reach out to you to communicate information and provide opportunities for users to collaborate and share knowledge and support.
Our support is unlimited. Your annual maintenance not only covers all product support, enhancement, and upgrades to the software, but also allows an unlimited number of users to make an unlimited number of calls to the Help desk